Customer Service

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General Information
For general questions or more information about our services…more »
Service Request
If you wish to contact us regarding your existing Sanipac account, please use our Service Request Form.…more »

We're Here to Help...

...but before you call or send an e-mail, please use our search box in case the answer to your question is on this site. If you have a question about how to recycle items Sanipac can't accept, you may find answers on our Links page.

This page also links to forms to add, transfer or drop your service (below) as well as e-mail forms (right).

Our office is at 1650 Glenwood Blvd

Our hours are:

Weekdays: 8 a.m. to 4:30 p.m.

Saturdays, Sundays & Holidays: (541) 736-3618 for supervisor's voicemail

General Manager: Rick Wichmann
Operations Manager: David Walters
Customer Service Manager: Candi Unger
Commercial Sales: Kathryn Cox, Jack Kauble, Aaron Donley, Kim Cox
Residential Sales: Dick Smith
Shop Foreman: Tim Clarke

Forms

Description Size
New Service (form-new-start-request.pdf) New Service
Use this form to begin your Sanipac service. Mail to P.O. Box 10928 Eugene, OR 97440 or fax to 736-3650 [Download]
 14.1 KB
Stop Service (form-stop-service.pdf) Stop Service
Use this form to end your Sanipac service. Mail to P.O. Box 10928 Eugene, OR 97440 or fax to 736-3650 [Download]
 12.6 KB
Transfer Service (form-transfer-service.pdf) Transfer Service
Use this form to move your service to a new address. Mail to P.O. Box 10928 Eugene, OR 97440 or fax to 736-3650 [Download]
 12.1 KB
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